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Warranty Information

Warranty Policy

ValuSoft Limited Warranty
For 90-days from the date of purchase of this software, ValuSoft warrants, to the original purchaser of this product, that the media on which the software is supplied is free from defects in material and workmanship under normal use. If the media on which the software is supplied is found to be defective within the 90-day warranty period, and upon presentation to ValuSoft of proof of purchase, ValuSoft will, at its option 1) repair or replace the defective media free of charge, 2) provide you with a product of equal or lesser value free of charge, or 3) refund your money. This warranty is void if the defect in the product is found to be the result of abuse, unreasonable use, mistreatment or neglect. ValuSoft does not warrant that the software, or its operations or functions, will met your requirements, nor that the use of this software will be without interruption or error.

Product Refunds & Replacements
If ValuSoft Technical Support is not able to resolve the technical issues associated with your ValuSoft product to your satisfaction, and if within the 90-day warranty period, you may return your product. Any returns MUST include the following:

1) Your name
2) Full address
3) Daytime telephone number
4) E-mail address
5) Description of issues associated with the product
6) Copy of your original receipt showing date of purchase, UPC from product package or original ValuSoft CD-ROM.

ValuSoft, at its discretion, will either refund the purchase amount, or will replace the product with the same or similar product. If the media on which the software is supplied is found to be defective, original product will be replaced with the same product.

Please note, if you do not include a copy of your original sales receipt, and if ValuSoft elects to refund your money, ValuSoft can only refund an amount equal to the current selling price without the applicable sales tax.

Send return requests to:
ValuSoft
Returns,
3650 Chestnut Street North
Chaska, MN 55318

ValuSoft is not responsible for any returns that are lost, late or misdirected.

ValuSoft Limitation of Liability
In no event will ValuSoft, it's employees or licensors be liable for any direct, indirect, incidental, or consequential damages resulting from possession, use, or malfunction of this ValuSoft software, including, but not limited to, loss of goodwill, computer failure or malfunction, work stoppage, loss of income, or any and all other commercial losses as a result of injury to any person, or loss to or damage to property, or claims of third parties, even if ValuSoft or an authorized representative of ValuSoft has been advised of the possibility of such damages. In no event will the liability of ValuSoft for damages with respect to the use of this software exceed the amount actually paid by you, if any, for the software.

Some states do not allow exclusions or limitation of implied warranties or liability for incidental damages, so the above limitations may not apply to you.

Privacy Policy   Copyright 2009 Valusoft®, a division of THQ® Inc.